{"id":324,"date":"2020-03-05T17:25:00","date_gmt":"2020-03-05T14:25:00","guid":{"rendered":"http:\/\/tracer.com.tr\/blog\/?p=324"},"modified":"2020-03-05T17:25:00","modified_gmt":"2020-03-05T14:25:00","slug":"teknik-servis-ekipleri-tracer-taski-cok-sevdi","status":"publish","type":"post","link":"https:\/\/tracer.com.tr\/blog\/teknik-servis-ekipleri-tracer-taski-cok-sevdi\/","title":{"rendered":"Teknik Servis Ekipleri Tracer Task&#8217;\u0131 \u00c7ok Sevdi!"},"content":{"rendered":"<p>Teknik servis ve kurulum her zaman \u015firketlerin can damar\u0131d\u0131r. Asl\u0131nda ba\u015fl\u0131 ba\u015f\u0131na \u00e7ok ciddi bir i\u015ftir. \u015eirketlerin 3 temel b\u00f6l\u00fcm\u00fc i\u00e7inde hayati \u00f6neme sahip bir noktada durur.<span class=\"Apple-converted-space\">\u00a0<\/span><\/p>\n<ul>\n<li>\u00dcretim<\/li>\n<li>Sat\u0131\u015f<\/li>\n<li>Servis<\/li>\n<\/ul>\n<p>Bu 3 ana b\u00f6l\u00fcm i\u00e7inde servis, insan fakt\u00f6r\u00fcn\u00fcn en etkin oldu\u011fu alanlar\u0131n ba\u015f\u0131ndad\u0131r. Biliyoruz ki sahada y\u00fcr\u00fct\u00fclen i\u015flerin takibi masaba\u015f\u0131 i\u015flere oranlara \u00e7ok daha zordur. Sizi ve \u015firketi temsilen sahada bulunan personelinizin att\u0131\u011f\u0131 her ad\u0131m size kazan\u00e7 ya da zarar sunabilir.<span class=\"Apple-converted-space\">\u00a0<\/span><\/p>\n<p>Sizin g\u00fcvenlik sistemleri satan firma oldu\u011funuzu varsay\u0131yoruz. Tracer Task kullan\u0131man\u0131z halinde i\u015finizde ne gibi faydalar sa\u011flayaca\u011f\u0131n\u0131z\u0131<span class=\"Apple-converted-space\">\u00a0 <\/span>bir ka\u00e7 c\u00fcmlede \u00f6zetlemek istedik.<\/p>\n<p>G\u00fcn i\u00e7inde bir m\u00fc\u015fterinizden teknik destek konusunda talep geldi\u011fini d\u00fc\u015f\u00fcn\u00fcn. \u00d6nce Tracer Task \u00fczerindeki haritan\u0131za g\u00f6z atars\u0131n\u0131z. Haritada sahadaki personellerin konumlar\u0131n\u0131 g\u00f6r\u00fcrs\u00fcn\u00fcz. M\u00fc\u015fteriye en yak\u0131n konumdaki personeli se\u00e7ip g\u00f6revi ona atars\u0131n\u0131z. Personeliniz mobil uygulamadan kendine atanan g\u00f6revi g\u00f6r\u00fcr. G\u00f6rev yerine ula\u015ft\u0131ktan sonra \u2018G\u00f6reve Ba\u015flad\u0131m\u2019 butonuna dokunur. Bu anda bulundu\u011fu konum bilgisi size iletilir ve g\u00f6revin ba\u015flad\u0131\u011f\u0131n\u0131 g\u00f6r\u00fcrs\u00fcn\u00fcz. G\u00f6rev tamamland\u0131ktan sonra size bir bildirim gelir. G\u00f6revin tamamland\u0131\u011f\u0131n\u0131, g\u00f6reve dair personelin yazd\u0131\u011f\u0131 raporu, g\u00f6rev yap\u0131l\u0131rken kullan\u0131lan malzemeleri ve pek \u00e7ok bilgiyi g\u00f6r\u00fcrs\u00fcn\u00fcz. \u015eayet personele teslim etti\u011finiz malzemeler varsa bunlar kullan\u0131ld\u0131k\u00e7a stoktan d\u00fc\u015fer ve bunlar\u0131nda takibini yapars\u0131n\u0131z. E\u011fer personelden g\u00f6rev bitiminde servis formunun veya i\u015fin yap\u0131ld\u0131\u011f\u0131na dair bir foto\u011fraf\u0131 isterseniz, bunu da rapora ekleyebilir. M\u00fc\u015fteriden gelen teknik destek talebi geldi\u011fi andan bitene kadar gibi hangi a\u015famalardan ge\u00e7ti\u011fini bir zaman t\u00fcneli \u00fczerinden g\u00f6rebilirsiniz.<span class=\"Apple-converted-space\">\u00a0<\/span><\/p>\n<p>T\u00fcm bu s\u00fcre\u00e7leri dilerseniz m\u00fc\u015fterinizde kendi paneli \u00fczerinden izleyebilir. Bu sizi hem profesyonel g\u00f6sterir hem de anl\u0131k i\u015fini takip eden m\u00fc\u015fteri sizinle \u00e7al\u0131\u015fmaktan memnuniyet duyar.<span class=\"Apple-converted-space\">\u00a0<\/span><\/p>\n<p>\u015eirket ara\u00e7lar\u0131n\u0131n yo\u011fun kullan\u0131ld\u0131\u011f\u0131 i\u015fletmelerde s\u0131kl\u0131kla trafik cezalar\u0131 veya ara\u00e7taki \u00e7e\u015fitli problemlerle kar\u015f\u0131la\u015f\u0131labiliyor. Burada en b\u00fcy\u00fck handikap ise cezan\u0131n kesildi\u011fi tarihte t\u00fcm personellerin ayn\u0131 \u015feyi s\u00f6yl\u00fcyor olmas\u0131: \u201cO tarihte arac\u0131 ben kullanmad\u0131m.\u201d \ud83d\ude42<\/p>\n<p>Tracer Task ile ge\u00e7mi\u015fte hangi arac\u0131n kimde oldu\u011funu g\u00f6r\u00fcrs\u00fcn\u00fcz.<span class=\"Apple-converted-space\">\u00a0<\/span><\/p>\n<p>Veya personele bir demirba\u015f zimmetledi\u011finizi d\u00fc\u015f\u00fcn\u00fcn, kimi demirba\u015flar\u0131n de\u011feri ne yaz\u0131k ki g\u00f6z korkutan cinsten. Demirba\u015f\u0131n o an kimde oldu\u011funu veya ge\u00e7mi\u015fte kimin sorumlulu\u011funda oldu\u011funu rahatl\u0131kla g\u00f6rebilirsiniz.<span class=\"Apple-converted-space\">\u00a0<\/span><\/p>\n<p>Bir i\u015fin gere\u011finden fazla s\u00fcrd\u00fc\u011f\u00fcn\u00fc veya ba\u015fka bir m\u00fc\u015fteriye ge\u00e7 kal\u0131nmas\u0131 gibi kritik durumlara hemen m\u00fcdahale etme f\u0131rsat\u0131 bulursunuz.<span class=\"Apple-converted-space\">\u00a0<\/span><\/p>\n<p>K\u00fc\u00e7\u00fck gibi g\u00f6r\u00fcnen zaman kay\u0131plar\u0131 ve maddi zararlar ilerleyen s\u00fcre\u00e7te b\u00fcy\u00fck hasarlara yol a\u00e7abilir.<span class=\"Apple-converted-space\">\u00a0 <\/span>Tracer i\u015fleri anl\u0131k takip edip, i\u015finizin analiz edilebilir olmas\u0131n\u0131 ve \u00f6ng\u00f6r\u00fcyle yakla\u015fman\u0131za olanak sa\u011flar.<span class=\"Apple-converted-space\">\u00a0<\/span><\/p>\n<p>Bilgi i\u00e7in ileti\u015fime ge\u00e7in!<\/p>\n<!-- AddThis Advanced Settings generic via filter on the_content --><!-- AddThis Share Buttons generic via filter on the_content --><!-- AddThis Related Posts generic via filter on the_content -->","protected":false},"excerpt":{"rendered":"<p>Teknik servis ve kurulum her zaman \u015firketlerin can damar\u0131d\u0131r. Asl\u0131nda ba\u015fl\u0131 ba\u015f\u0131na \u00e7ok ciddi bir i\u015ftir. \u015eirketlerin 3 temel b\u00f6l\u00fcm\u00fc i\u00e7inde hayati \u00f6neme sahip bir noktada durur.\u00a0 \u00dcretim Sat\u0131\u015f Servis Bu 3 ana b\u00f6l\u00fcm i\u00e7inde servis, insan fakt\u00f6r\u00fcn\u00fcn en etkin oldu\u011fu alanlar\u0131n ba\u015f\u0131ndad\u0131r. Biliyoruz ki sahada y\u00fcr\u00fct\u00fclen i\u015flerin takibi masaba\u015f\u0131 i\u015flere oranlara \u00e7ok daha zordur. [&hellip;]<!-- AddThis Advanced Settings generic via filter on get_the_excerpt --><!-- AddThis Share Buttons generic via filter on get_the_excerpt --><!-- AddThis Related Posts generic via filter on get_the_excerpt --><\/p>\n","protected":false},"author":1,"featured_media":325,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[409,232,113,221,410,115,355,187,412,258,411],"class_list":["post-324","post","type-post","status-publish","format-standard","has-post-thumbnail","category-genel","tag-gorev-takip-programi","tag-gorev-yonetimi","tag-is-takip-programi","tag-online-gorev-yonetimi","tag-personel-izleme","tag-proje-takibi","tag-proje-takip-programi","tag-teknik-servis-ekibi","tag-teknik-servis-ekibini-nasil-yonetirim","tag-teknik-servis-programi","tag-teknik-servisi-nasil-ilzerim"],"_links":{"self":[{"href":"https:\/\/tracer.com.tr\/blog\/wp-json\/wp\/v2\/posts\/324","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tracer.com.tr\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/tracer.com.tr\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/tracer.com.tr\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/tracer.com.tr\/blog\/wp-json\/wp\/v2\/comments?post=324"}],"version-history":[{"count":1,"href":"https:\/\/tracer.com.tr\/blog\/wp-json\/wp\/v2\/posts\/324\/revisions"}],"predecessor-version":[{"id":326,"href":"https:\/\/tracer.com.tr\/blog\/wp-json\/wp\/v2\/posts\/324\/revisions\/326"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/tracer.com.tr\/blog\/wp-json\/wp\/v2\/media\/325"}],"wp:attachment":[{"href":"https:\/\/tracer.com.tr\/blog\/wp-json\/wp\/v2\/media?parent=324"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/tracer.com.tr\/blog\/wp-json\/wp\/v2\/categories?post=324"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/tracer.com.tr\/blog\/wp-json\/wp\/v2\/tags?post=324"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}