{"id":222,"date":"2019-10-21T17:18:54","date_gmt":"2019-10-21T14:18:54","guid":{"rendered":"http:\/\/tracer.com.tr\/blog\/?p=222"},"modified":"2019-10-21T17:18:54","modified_gmt":"2019-10-21T14:18:54","slug":"bir-izleme-sisteminin-hikayesi-tracer","status":"publish","type":"post","link":"https:\/\/tracer.com.tr\/blog\/bir-izleme-sisteminin-hikayesi-tracer\/","title":{"rendered":"Bir \u0130zleme Sisteminin Hikayesi: Tracer"},"content":{"rendered":"<p>Asla hesaplayamayaca\u011f\u0131m\u0131z bir tek fakt\u00f6r vard\u0131r i\u015fletmelerde ve kurumlarda: \u0130nsan!<\/p>\n<p>Bir odaya s\u0131\u011famad\u0131k, herkese yetecek alanlar\u0131 hesaplad\u0131k ve \u00e7oklu odalardan olu\u015fan daha b\u00fcy\u00fck evler yapt\u0131k. Tek kat yetmedi, gerekli zemin et\u00fctlerini ve statik hesaplamalar\u0131n\u0131 yap\u0131p \u00e7ok katl\u0131 binalar in\u015fa ettik. Merdivenler uzundu ve yorucuydu. Ta\u015f\u0131ma kapasitesini de belirleyerek asans\u00f6rler yapt\u0131k. Temel ihtiya\u00e7lar\u0131m\u0131za kar\u015f\u0131l\u0131k gelen malzemeler yetmeyince \u00fcretmek istedik, gerekli planlamay\u0131 yapt\u0131k ve fabrikalar kurduk. Maliyetler \u00e7ok olunca bu kez \u00fcretimi standardize etmek i\u00e7in fabrikalara b\u00fcy\u00fck \u00fcretim makineleri yapt\u0131k. Ancak bir \u015feyi hesap edemedik\u2026 \u0130nsan! Duygular\u0131 vard\u0131, hata yapmaya m\u00fcsaitti. Dalg\u0131n olabiliyordu, yorulabiliyordu. Ya da \u00e7al\u0131\u015fma hevesini yitirebiliyordu ve bir g\u00fcn ans\u0131z\u0131n ortadan kaybolabiliyordu. T\u00fcm maliyetleri d\u00fc\u015f\u00fcr\u00fcp y\u00fcksek kara odaklanmak yetmiyordu. \u0130nsan\u0131 m\u00fcmk\u00fcn mertebe hesaplayamad\u0131\u011f\u0131n m\u00fcddet\u00e7e maliyetlerdeki a\u00e7\u0131k ve olas\u0131 sonu\u00e7lar hi\u00e7 kapanm\u0131yordu. Bu nedenle sekt\u00f6r\u00fcn k\u00f6kl\u00fc firmalar\u0131ndan biri olan Paragon Teknoloji taraf\u0131ndan Tracer Task geli\u015ftirildi.<span class=\"Apple-converted-space\">\u00a0<\/span><\/p>\n<p>Tracer Task, ger\u00e7ek anlamda g\u00f6rev izleyebilen, kullan\u0131m\u0131 kolay ve bir o kadar da g\u00fc\u00e7l\u00fc bir yaz\u0131l\u0131md\u0131r.<span class=\"Apple-converted-space\">\u00a0<\/span><\/p>\n<p>Bir i\u015f s\u00fcre\u00e7leri y\u00f6netimi yaz\u0131l\u0131m\u0131 olan Tracer Task bulut tabanl\u0131d\u0131r. Bilgisayar \u00fczerinden kullan\u0131ld\u0131\u011f\u0131 gibi, mobil uygulama sayesinde tablet ve cep telefonundan da olduk\u00e7a rahat bir kullan\u0131m sunmaktad\u0131r. A\u011f\u0131rl\u0131kl\u0131 olarak personelin sahada yer ald\u0131\u011f\u0131 i\u015flerde kullan\u0131lsa da ofis i\u00e7i g\u00f6rev da\u011f\u0131l\u0131m\u0131 i\u00e7inde olduk\u00e7a tercih edilmektedir.<span class=\"Apple-converted-space\">\u00a0<\/span><\/p>\n<p>Emek ve zaman harcad\u0131\u011f\u0131n\u0131z i\u015finizi verimle b\u00fcy\u00fctmeniz ve s\u00fcrd\u00fcrebilir yap\u0131ya ula\u015fman\u0131za olanak sa\u011flamas\u0131 i\u00e7in her ad\u0131m\u0131 incelikle planland\u0131 Tracer Task\u2019\u0131n.<span class=\"Apple-converted-space\">\u00a0 <\/span>Biliyoruz ki sahada y\u00fcr\u00fct\u00fclen i\u015flerin takibi masaba\u015f\u0131 i\u015flere oranla \u00e7ok daha zordur. Sizi ve \u015firketi temsilen sahada bulunan personelinizin att\u0131\u011f\u0131 ad\u0131m, size kazan\u00e7 ya da zarar olarak d\u00f6nebilir. Sahay\u0131 kontrol ederken ayn\u0131 zamanda di\u011fer i\u015flere odaklanmaya \u00e7al\u0131\u015fmak olduk\u00e7a yorucudur, \u00fcstelik bir s\u00fcre sonra i\u015flerin ilerlemedi\u011fi hissini de uyand\u0131rabilir. Dijital asistan\u0131n\u0131z olarak planlanan Tracer Task, ihtiya\u00e7 duydu\u011funuz anda sahadaki son durumu g\u00f6zlemleme imkan\u0131 sunar. Ekiplerinizin harita \u00fczerinde nerede oldu\u011funu, g\u00fcn i\u00e7inde verilen g\u00f6revlerin bitip bitmedi\u011fini tek ekranda g\u00f6rme f\u0131rsat\u0131na sahip olursunuz.<span class=\"Apple-converted-space\">\u00a0<\/span><\/p>\n<p>Tracer Task, size konum bazl\u0131 g\u00f6rev takibi ve y\u00f6netimi sunar. Sistem geneline bakt\u0131\u011f\u0131m\u0131zda 5 ana ba\u015fl\u0131k g\u00f6ze \u00e7arpmaktad\u0131r.<\/p>\n<p>\u2022 Personel Y\u00f6netimi<\/p>\n<p>\u2022 G\u00f6rev Y\u00f6netimi<\/p>\n<p>\u2022 M\u00fc\u015fteri Y\u00f6netimi<span class=\"Apple-converted-space\">\u00a0<\/span><\/p>\n<p>\u2022 Malzeme Y\u00f6netimi<\/p>\n<p>\u2022 Saha Ara\u00e7lar\u0131 Y\u00f6netimi<span class=\"Apple-converted-space\">\u00a0<\/span><\/p>\n<p>\u0130\u015f hayat\u0131n\u0131n ne getirece\u011fi belli olmaz, ama Tracer Task her an ihtiya\u00e7 duydu\u011funuz doneyi bulman\u0131z\u0131 sa\u011flar.<span class=\"Apple-converted-space\">\u00a0<\/span><\/p>\n<p>\u201cTracer Task\u2019\u0131n en \u00f6nemli \u00f6zelli\u011fi nedir?\u201d diye soracak olursan\u0131z; sahadaki g\u00f6revlilerce rahat kullan\u0131lmas\u0131, onlarla y\u00f6neticileri aras\u0131ndaki ileti\u015fimi h\u0131zl\u0131 bir \u015fekilde sa\u011flamas\u0131 ve ayr\u0131ca y\u00f6neticinin ihtiya\u00e7lar\u0131n\u0131 kar\u015f\u0131lamas\u0131d\u0131r. \u00c7\u00fcnk\u00fc sahadaki personele kolay kullanaca\u011f\u0131 bir yaz\u0131l\u0131m vermezseniz, o yaz\u0131l\u0131m\u0131 kimsenin kullanmayaca\u011f\u0131n\u0131 biliyoruz. Burada kullan\u0131c\u0131 dostu aray\u00fcz kavram\u0131n\u0131 tam olarak yakalad\u0131k. En az\u0131ndan gelen bildirimler o y\u00f6nde\u2026<\/p>\n<p>Hen\u00fcz Play Store ve AppStore\u2019da yer alal\u0131 birka\u00e7 ay oldu, ama yurt i\u00e7inde 24 \u015firket kullanmaya ba\u015flad\u0131. Ve Tracer Task 2019 y\u0131l\u0131 bitmeden yurt d\u0131\u015f\u0131nda da sat\u0131\u015fa sunulacak, bu anlamda haz\u0131rl\u0131klar h\u0131zla tamamlan\u0131yor.<\/p>\n<p>Personel ve g\u00f6rev y\u00f6netimi konusunda;<\/p>\n<ul>\n<li>Yurt i\u00e7i veya yurt d\u0131\u015f\u0131nda ger\u00e7ekle\u015fen saha operasyonlar\u0131n\u0131n tek merkezden y\u00f6netilmesini sa\u011flar.<\/li>\n<li>\u0130\u015f s\u00fcre\u00e7lerinin analiz edilebilir ve \u00f6ng\u00f6r\u00fclebilir yap\u0131da olmas\u0131n\u0131 sa\u011flar.<\/li>\n<li>Personel g\u00f6reve ba\u015flad\u0131\u011f\u0131nda ve bitirdi\u011finde al\u0131nan konum bilgileri ile yeni nesil personel devam kontrol\u00fc sunar. Harita \u00f6zelli\u011fi ile ger\u00e7ek zamanl\u0131 personel takibi ve y\u00f6netimi sa\u011flan\u0131r.<\/li>\n<li>Personellere sistem \u00fczerinden g\u00f6rev atamas\u0131 yap\u0131labilir. Yetki verilmesi halinde personel kendine g\u00f6rev atayabilir. Baz\u0131 i\u015fler bir kereye mahsus de\u011fil; ayl\u0131k, haftal\u0131k veya g\u00fcnl\u00fck olarak yap\u0131lmas\u0131 gerekebilir. Periyodik g\u00f6rev mod\u00fcl\u00fc sayesinde g\u00f6revi bir kere tan\u0131mlar ve belirledi\u011finiz aral\u0131klarla otomatik olarak yinelenmesini sa\u011flayabilirsiniz.<\/li>\n<li>G\u00f6revin yap\u0131lma a\u015famalar\u0131 bir zaman t\u00fcneli \u00fczerinden g\u00f6r\u00fcnt\u00fclenmektedir.<span class=\"Apple-converted-space\">\u00a0<\/span><\/li>\n<li>Yeni bir g\u00f6rev atamas\u0131 yapaca\u011f\u0131n\u0131z an, g\u00f6rev yerine en yak\u0131n ekibi haritadan g\u00f6rerek zamandan tasarruf edersiniz. Ayr\u0131ca personel, g\u00f6rev yerine giderken mobil uygulama \u00fczerinden yol tarifi alabilmektedir.<\/li>\n<\/ul>\n<p>M\u00fc\u015fteri y\u00f6netimi taraf\u0131nda;<\/p>\n<ul>\n<li>Ara\u015ft\u0131rmalara g\u00f6re m\u00fc\u015fteriler, en \u00e7ok s\u00fcre\u00e7ten haberdar olmad\u0131klar\u0131 i\u00e7in \u015fikayet\u00e7i olduklar\u0131n\u0131 dile getiriyor. Tracer Task ile m\u00fc\u015fterinize bir panel sunabilir ve i\u015flerin gidi\u015fat\u0131n\u0131 buradan takip etmelerini sa\u011flayabilirsiniz. G\u00f6rev sonu raporlar\u0131n\u0131 m\u00fc\u015fterinize sistem \u00fczerinden mail atabilirsiniz.<span class=\"Apple-converted-space\">\u00a0<\/span><\/li>\n<li>M\u00fc\u015fteri y\u00f6netimi sekt\u00f6rden sekt\u00f6re hatta m\u00fc\u015fteriden m\u00fc\u015fteriye farkl\u0131l\u0131k g\u00f6sterir. Bazen ad\u0131m ad\u0131m bilgi ak\u0131\u015f\u0131n\u0131n sa\u011flanmas\u0131 gerekir bazen de \u201ci\u015f tamamland\u0131, hay\u0131rl\u0131 olsun\u201d denilip sonland\u0131r\u0131l\u0131r. Tracer Task ile m\u00fc\u015fteri ile payla\u015fmak istedi\u011finiz bilgilerin s\u0131n\u0131rlar\u0131n\u0131 siz kendiniz belirlersiniz. Belli aral\u0131klarla sistem \u00fczerinden i\u015flerin son durumuna dair rapor payla\u015f\u0131m\u0131 yapabilece\u011finiz gibi, kay\u0131t ekran\u0131nda bir \u015fifre belirleyerek m\u00fc\u015fterinize anl\u0131k takip yapabilece\u011fi bir panel de sunabilirsiniz.<span class=\"Apple-converted-space\">\u00a0<\/span><\/li>\n<\/ul>\n<p>Ara\u00e7 ve malzeme y\u00f6netimi konusunda;<\/p>\n<ul>\n<li>\u015eirket ara\u00e7lar\u0131nda kar\u015f\u0131la\u015f\u0131lan en b\u00fcy\u00fck s\u0131k\u0131nt\u0131lardan biri de ge\u00e7mi\u015f tarihlerde arac\u0131n kimin sorumlulu\u011funda oldu\u011funun bilinememesidir. \u00d6zellikle gelen bir trafik cezas\u0131 haberinin \u00fczerine korkan personel ile durum bir muammaya d\u00f6n\u00fc\u015febilmektedir. Tracer Task sayesinde ge\u00e7mi\u015f tarihe bakarak ilgili arac\u0131n ya da demirba\u015f\u0131n hangi g\u00f6revde, kim taraf\u0131ndan kullan\u0131ld\u0131\u011f\u0131n\u0131 g\u00f6r\u00fcrs\u00fcn\u00fcz.<span class=\"Apple-converted-space\">\u00a0<\/span><\/li>\n<li>G\u00f6revlerde kullan\u0131lan malzemelerdeki stok y\u00f6netimini de yine sistem \u00fczerinden ger\u00e7ekle\u015ftirebilirsiniz.<\/li>\n<\/ul>\n<p>Karar destek mekanizman\u0131z Tracer Task, sundu\u011fu raporlamalar ile tedbir alman\u0131z gereken noktalar\u0131 ke\u015ffetmenizi sa\u011flar. Her \u015fey planlad\u0131\u011f\u0131n\u0131z gibi mi gidiyor, yoksa ka\u00e7ak noktalar m\u0131 var? B\u00fcy\u00fck resme Tracer Task ile do\u011fru odaklan\u0131r, dijital d\u00f6n\u00fc\u015f\u00fcmdeki en b\u00fcy\u00fck ad\u0131m\u0131n\u0131z\u0131 atars\u0131n\u0131z. Detayl\u0131 bilgi almak ve demo i\u00e7in ileti\u015fime ge\u00e7in!<\/p>\n<p>Bu yaz\u0131 ICT Media isimli derginin 118. say\u0131s\u0131nda yay\u0131nlanm\u0131\u015ft\u0131r. (Ekim, 2019)<\/p>\n<p>&nbsp;<\/p>\n<!-- AddThis Advanced Settings generic via filter on the_content --><!-- AddThis Share Buttons generic via filter on the_content --><!-- AddThis Related Posts generic via filter on the_content -->","protected":false},"excerpt":{"rendered":"<p>Asla hesaplayamayaca\u011f\u0131m\u0131z bir tek fakt\u00f6r vard\u0131r i\u015fletmelerde ve kurumlarda: \u0130nsan! Bir odaya s\u0131\u011famad\u0131k, herkese yetecek alanlar\u0131 hesaplad\u0131k ve \u00e7oklu odalardan olu\u015fan daha b\u00fcy\u00fck evler yapt\u0131k. Tek kat yetmedi, gerekli zemin et\u00fctlerini ve statik hesaplamalar\u0131n\u0131 yap\u0131p \u00e7ok katl\u0131 binalar in\u015fa ettik. Merdivenler uzundu ve yorucuydu. Ta\u015f\u0131ma kapasitesini de belirleyerek asans\u00f6rler yapt\u0131k. Temel ihtiya\u00e7lar\u0131m\u0131za kar\u015f\u0131l\u0131k gelen malzemeler [&hellip;]<!-- AddThis Advanced Settings generic via filter on get_the_excerpt --><!-- AddThis Share Buttons generic via filter on get_the_excerpt --><!-- AddThis Related Posts generic via filter on get_the_excerpt --><\/p>\n","protected":false},"author":1,"featured_media":223,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[297,303,232,243,113,301,300,30,271,304,299,298,302],"class_list":["post-222","post","type-post","status-publish","format-standard","has-post-thumbnail","category-genel","tag-bir-izleme-sisteminin-hikayesi","tag-gorev-atama-sistemi","tag-gorev-yonetimi","tag-gorev-yonetimi-sistemi","tag-is-takip-programi","tag-malzeme-takibi-yazilimi","tag-musteri-iliskileri-yazilimi","tag-musteri-yonetimi","tag-online-gorev-yonetimi-sistemi","tag-online-gorev-yonetimi-yazilimi","tag-personel-takibi-yazilimi","tag-personel-yonetimi-yazilimi","tag-stok-yonetimi-programi"],"_links":{"self":[{"href":"https:\/\/tracer.com.tr\/blog\/wp-json\/wp\/v2\/posts\/222","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tracer.com.tr\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/tracer.com.tr\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/tracer.com.tr\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/tracer.com.tr\/blog\/wp-json\/wp\/v2\/comments?post=222"}],"version-history":[{"count":1,"href":"https:\/\/tracer.com.tr\/blog\/wp-json\/wp\/v2\/posts\/222\/revisions"}],"predecessor-version":[{"id":224,"href":"https:\/\/tracer.com.tr\/blog\/wp-json\/wp\/v2\/posts\/222\/revisions\/224"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/tracer.com.tr\/blog\/wp-json\/wp\/v2\/media\/223"}],"wp:attachment":[{"href":"https:\/\/tracer.com.tr\/blog\/wp-json\/wp\/v2\/media?parent=222"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/tracer.com.tr\/blog\/wp-json\/wp\/v2\/categories?post=222"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/tracer.com.tr\/blog\/wp-json\/wp\/v2\/tags?post=222"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}